Karyu LabsIndustries, Australia
Your customers buy the same parts and materials again and again. They should be able to find them, see their price and reorder in a minute, at any hour, without waiting for your office to open.
Buyers increasingly expect to order from a supplier the way they order everything else. The supplier who makes reordering easiest tends to keep the account.
A catalogue that Google can read also works as your sales team after hours. Every product page is a way for a new customer to find you.
Your prices and stock stay in the system you use now. The store and portal read from it, so your team is not asked to keep two sets of records.
Yes. Large catalogues are loaded from your existing product data, and your staff can add and remove items themselves.
Yes. Any product can be set to quote only, and the request arrives with the customer's account details attached.
Of course. The portal takes the routine orders off the phone, so your staff have more time for the customers who need to talk.
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