Ongoing services
Get found on Google, Maps and AI answers.
SEO and Google Business Management gets you found by the people searching for what you do, where you do it, and shows you the calls and enquiries it brings. Every line below opens to show what it is, what we do and why it matters.
Why it matters now
Most owners have heard of SEO. What it means has changed. For a local business, most of the decision now happens on Google itself: the map listing, the reviews, and more and more an AI summary at the top of the page or in ChatGPT. This plan covers all of it.
Sources: Statcounter, Australia. Roy Morgan, via ChannelNews, September 2026. BrightLocal Local Consumer Review Survey 2026, US consumers.
What it covers
SEO foundations First month, set up once
What it is. The tracking and technical groundwork that lets Google read the site properly and lets us prove results.
What we do. Google Analytics set up to count calls tapped, forms sent, bookings and direction requests. Google Search Console set up, with every old page address pointed to its new one. Structured data added so Google knows exactly what you are, where you are and when you are open.
Why it matters. A new website resets how Google reads you. Without redirects and Search Console, pages that ranked last month can quietly disappear. Without tracking, nobody can say what the plan earned.
Google Business Profile management Set up in month one, then every week
What it is. Your Google Business Profile is the listing that shows on Google Maps and in the local results, with your hours, photos, reviews and the call button. For a local business it is often seen more than the website.
What we do. Corrected top to bottom: categories, hours, services, products and prices, booking link, photos and a description in your voice. Then a post every week with one of your own photos, on a job, an offer, a product or news. You stay the owner; we are added as a manager.
Why it matters. This is the map result. A complete, active profile is one of the things Google weighs when it decides which three businesses to show on the map.
Local SEO, tracked across 20 searches Agreed in month one, tracked every month
What it is. Search work aimed at the people near you, measured on the searches that actually bring you work.
What we do. We agree twenty local searches with you, such as "mortgage broker Hurstville", record where you start, and track each one every month from your own suburb.
Why it matters. Map results change with where the searcher stands, so we measure from where your customers are, not from our office. You see movement on the searches you care about, not a vanity keyword list.
Website SEO, one page a month Every month, approved by you before it goes live
What it is. A new or much improved page, built to answer what buyers actually search for.
What we do. One page a month, such as a service, a suburb you cover or a common question, written in your voice from your own jobs and photos, sent to you to approve, then published.
Why it matters. Real pages about real work earn rankings and are what AI tools quote. Generic blog posts do not.
Review management and reputation Checked daily, a review drive every month
What it is. Getting a steady flow of genuine reviews, and replying to every one.
What we do. New reviews are pulled every day. Four and five star reviews get a thank you in your voice. Anything three stars or under, or anything about safety, injury, a legal threat or money owed, is drafted and sent to you to approve with one tap. Each month we run a review drive: a short link, a card for the counter, and a ready message to send to every customer.
Why it matters. Buyers judge on rating, count and how recent the reviews are, and most expect a reply. Fresh reviews with replies are also one of the strongest local signals Google uses.
Directory management Set up in month one, checked every month
What it is. Your listings outside Google: Apple Maps (through Apple Business Connect), Bing Places and the main Australian directories.
What we do. Set up to match your Google profile, then your name, address and phone checked every month across them, and anything wrong corrected.
Why it matters. Apple Maps is the default map on every iPhone, and Bing feeds Microsoft's Copilot answers. When the same facts appear everywhere, Google and AI tools trust them. An old address on one directory is enough to confuse both.
Visible in AI answers Built into everything above
What it is. Being the business that Google's AI Overviews, ChatGPT and Gemini name when someone asks for a recommendation in your area.
What we do. Nothing extra is needed, and that is the point to make. AI tools build their answers from the same signals this plan already works on: consistent listings, structured data, fresh reviews with replies, and pages that answer real questions.
Why it matters. Many agencies now sell this as a separate AI SEO service. With us it is part of the plan, because the work is the same.
Search performance reporting Every month, plus a call every three months
What it is. A plain report of what the plan did and what it brought in.
What we do. A report in your private room: calls, enquiries, direction requests, profile views, new reviews and average rating, replies posted and how fast, where you rank on your twenty searches, what we did and what we will do next month. Every three months, a 30 minute call to go through the numbers and agree the next three months.
Why it matters. You judge the plan on calls and enquiries, not on our word.
We ask every customer for a review after the job. Never only the happy ones, never for a reward, never with a quota for staff and never with pressure on the spot. Google bans all four, and they also put a business at risk under the Australian Consumer Law.
Not included
Google Ads spend, which you pay to Google directly. Handling a complaint with a customer, which stays with you. Removing a review, which only Google can do. We never promise a ranking position.
What we never do
- Promise a ranking position. Nobody honest can.
- Write, buy or reward reviews.
- Lock you in beyond the agreed minimum.
- Hold your domain or your Google Business Profile. You own both, and we are added as a manager.
Questions
Do you guarantee a ranking?
No, and nobody honest can. We agree twenty local searches with you, record where you start, and report every month on where you move and on the calls and enquiries that come in.
How long until we see results?
Months, not days. The groundwork is done in the first month, and most of the gains build from there. That is why the plan starts with a three month minimum.
Do we keep our Google Business Profile?
Yes. You stay the owner. We are added as a manager, and you can remove us at any time.
Is Google Ads included?
No. Ads are separate and optional, and their spend is paid to Google directly. This plan is the work that earns you a place without paying for every click.
Does this include website maintenance?
No. Keeping the site itself up, safe and current is Website Care and Maintenance, a separate plan. Most clients take both, and we quote them together.